Privacy Policy – dl95jl1 Casino

1. Overview and Scope

This Privacy Policy applies to all personal data collected and processed by dl95jl1 Casino ("dl95jl1," "we," "us," "our") in connection with the operation of the dl95jl1 platform, including its website, mobile interface, games, customer support services, and promotional activities. It applies to all registered players, prospective players, and visitors who interact with any part of the dl95jl1 platform.

dl95jl1 is committed to handling your personal information responsibly, transparently, and in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

This Policy should be read together with our Terms & Conditions, which govern your use of the dl95jl1 platform. Terms not defined in this Policy carry the meaning given to them in the Terms & Conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, dl95jl1 Casino acts as the Personal Information Controller (PIC) with respect to the personal data of its players and platform users. As PIC, dl95jl1 determines the purposes and means of processing your personal information.

Where dl95jl1 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and technology partners — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.

For all privacy-related enquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

dl95jl1 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:

3.1 Registration and Identity Data

• Full legal name as it appears on a government-issued ID
• Date of birth (for age verification — players must be 21 years or older)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address (province, city/municipality)

3.2 Identity Verification (KYC) Data

• Copies of government-issued identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys ID)
• Proof of address documents
• Selfie or liveness verification images where required
• Source of funds documentation where required by anti-money laundering regulations

3.3 Financial and Transaction Data

• GCash or PayMaya/Maya account reference numbers
• Bank account details (bank name, account name) for withdrawal processing
• Deposit and withdrawal transaction history
• Bonus and promotional credit records

3.4 Gameplay and Platform Activity Data

• Game session records, wager amounts, and outcomes
• Platform login timestamps and session durations
• Responsible gaming tool usage (deposit limits, self-exclusion requests)
• Customer support interaction records

3.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens (see Section 9)
• Platform performance and error logs

4. How We Use Your Personal Data

dl95jl1 processes your personal data for the following specific, legitimate purposes:

dl95jl1 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, dl95jl1 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing and promotional communications, where you have provided explicit, informed, and freely given consent. You may withdraw this consent at any time.

6. Sharing and Disclosure of Your Data

dl95jl1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Regulatory and Law Enforcement Authorities

dl95jl1 is required by Philippine law to disclose certain player information to regulatory bodies including PAGCOR and the Anti-Money Laundering Council (AMLC) where required. We may also disclose information to Philippine law enforcement authorities in response to lawful requests, court orders, or legal process.

6.2 Payment Service Providers

To process deposits and withdrawals, dl95jl1 shares necessary financial and identity data with payment service providers such as GCash, PayMaya/Maya, and partner Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank). These providers are bound by their own privacy policies and applicable Philippine financial regulations.

6.3 Identity Verification Providers

dl95jl1 may engage third-party KYC and identity verification service providers to assist with age verification and document authentication. These providers process your identity documents solely for verification purposes and are contractually prohibited from using your data for any other purpose.

6.4 Technology and Platform Providers

dl95jl1 works with game software providers, cloud hosting services, and platform technology partners who may process certain technical and gameplay data in the course of providing their services. All such providers are bound by data processing agreements consistent with this Policy.

6.5 Professional Advisers

dl95jl1 may share personal data with legal advisers, auditors, and compliance consultants where necessary for the conduct of legal proceedings, regulatory audits, or professional advice, subject to applicable professional confidentiality obligations.

7. Data Retention

dl95jl1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AMLA and PAGCOR regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with Philippine financial record-keeping requirements.
• KYC documents: Retained for the period required by applicable AML regulations, typically five (5) years from the end of the business relationship.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and log data: Retained for up to twelve (12) months for security and fraud prevention purposes.
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with dl95jl1's data disposal procedures.

8. Security Measures

dl95jl1 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the dl95jl1 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including passwords and financial information, is stored in encrypted form.
• Access controls: Access to personal data is restricted to authorised dl95jl1 personnel and service providers on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Password security: Player passwords are stored using one-way cryptographic hashing. dl95jl1 staff cannot view your password in plain text.
• Session security: Player sessions are protected by secure, time-limited session tokens. Inactive sessions are automatically terminated after a defined period.
• Fraud monitoring: dl95jl1 employs automated systems to detect and flag unusual account activity, suspicious login attempts, and potentially fraudulent transactions in real time.
• Regular security reviews: Our platform and data handling practices are subject to periodic internal security reviews and assessments to identify and address potential vulnerabilities.

While dl95jl1 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying dl95jl1 immediately if you suspect any unauthorised access to your account.

9. Cookies and Tracking Technologies

dl95jl1 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse platform usage. The following categories of cookies may be used:

9.1 Strictly Necessary Cookies

These cookies are essential for the platform to function and cannot be disabled. They include session cookies that maintain your login state, security tokens, and load-balancing cookies. No personal data is stored in these cookies beyond what is technically necessary.

9.2 Functional Cookies

These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — so you do not need to re-enter them on each visit.

9.3 Analytics Cookies

dl95jl1 uses analytics tools to understand how players interact with the platform, which pages are most visited, and where technical issues occur. Analytics data is aggregated and used solely to improve the platform experience. Where analytics cookies are used, they are subject to your consent.

9.4 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the dl95jl1 platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

10. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by dl95jl1:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data dl95jl1 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account details directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AMLA and PAGCOR regulations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal requirements.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to dl95jl1 in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: If you believe dl95jl1 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within the timeframes prescribed by the Data Privacy Act and NPC regulations. Identity verification may be required before we can process your request.

11. Minors and Age Restriction

dl95jl1 Casino is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine law and PAGCOR regulations. dl95jl1 does not knowingly collect personal data from individuals under the age of 21.

If dl95jl1 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to close the associated account, delete the personal data, and, where required, report the matter to the relevant regulatory authority.

If you are a parent or guardian and believe that a minor has registered on dl95jl1 or provided personal data to us, please contact our support team immediately using the contact details in Section 14.

12. Cross-Border Data Transfers

In the course of operating the dl95jl1 platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where our technology providers or game software suppliers maintain their infrastructure. Where such transfers occur, dl95jl1 ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of the Data Privacy Act of 2012 and NPC regulations on cross-border data transfers.

Such safeguards may include contractual clauses that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law, or reliance on the recipient country's adequacy determination where applicable.

13. Changes to This Privacy Policy

dl95jl1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via the email address on file or through a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how dl95jl1 protects your personal data. Your continued use of the platform following any update constitutes your acknowledgment of the revised Policy.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by dl95jl1, please contact our designated Data Protection Officer (DPO):

Data Protection Officer – dl95jl1 Casino

Email: [email protected]

Please include your registered username, a clear description of your request or concern, and any relevant details to help us assist you efficiently. For requests involving access to or deletion of personal data, identity verification will be required before we can process your request. We aim to acknowledge all privacy-related enquiries within five (5) business days.